Empowering Customers with Public Financial Management System (PFMS)

What is PFMS?

The Public Financial Management System (PFMS) is a Government of India initiative developed by the Controller General of Accounts (CGA), Ministry of Finance, to streamline the transfer of funds and subsidies directly to beneficiaries' bank accounts.

It ensures efficiency, transparency, and accountability in public fund management by reducing delays, eliminating middlemen, and preventing fraud.

Our Bank’s Role in PFMS

At The Gurgaon Central Cooperative Bank Ltd., we are dedicated to providing seamless PFMS-related services to our customers. As a PFMS-partner bank, we help you access and manage your government benefits with ease.

Our key services include:

• Aadhaar Seeding & Linking: We assist in linking your Aadhaar number to your bank account to ensure you are eligible for PFMS and DBT-based scheme benefits.

• Customer Verification: We verify and update your personal details to ensure they match government scheme records, reducing the chances of payment failure.

• Account Mapping Support: We help map your account in the NPCI system to enable Aadhaar-based transactions.

• Payment Reconciliation: In case of delayed or failed transactions, we support you in identifying and resolving issues promptly.

• Customer Grievance Handling: Our trained staff are available at all branches to guide you through any PFMS-related queries or concerns.

Government Schemes Supported

Customers can receive direct benefit transfers under various schemes such as:

• Central and State Government Scholarships

• MGNREGA Wages

• Social Security Pensions

• PM-KISAN (Farmer Support Scheme)

• Health and Welfare Subsidies

• LPG Subsidies and More

Customer Responsibilities

To ensure smooth receipt of government payments:

• Keep your account active and updated with Aadhaar

• Submit updated KYC documents at your branch

• Ensure your name matches with scheme records

• Update your mobile number for alerts and communication

• Visit your branch for help in case of issues or rejected payments

Contact Us

For support and queries related to PFMS and Direct Benefit Transfers:

The Gurgaon Central Cooperative Bank Ltd.
Website: www.cbgurgaon.com
Visit your nearest branch for direct assistance

Frequently Asked Questions (FAQs)

1. What is PFMS and why is it important?
PFMS allows government benefits to be credited directly to beneficiaries’ bank accounts, ensuring fast, secure, and transparent fund transfers.

2. How can I receive PFMS payments through your bank?
Ensure your account is Aadhaar-linked, your KYC is complete, and your details match with government records. Our branch staff will help you through the process.

3. What should I do if I haven’t received my benefit payment?
Visit your home branch. We will help check your Aadhaar linkage, transaction status, and coordinate with PFMS/NPCI to resolve any issues.

4. Can I link Aadhaar to my account at the branch?
Yes. You can visit any of our branches with your Aadhaar card and fill out the Aadhaar seeding form to link it with your bank account.

5. Is there any fee for receiving PFMS/DBT payments?
No. All government benefit transfers through PFMS are completely free of charge for our customers.